Q After you have completed this unit, please post with >2 paragraphs for each number based on the reading material and respond to at least two of your peers on the following topics in this discussion, with ONE of the responses having a DIFFERENT point of view. A different point of view DOES NOT necessarily mean that you are disagreeing with them. 1. When talking on the phone at work, what techniques do you use that are useful to you? What techniques would you now incorporate based on this unit's readings that you didn’t provide in your previous answer. (If you don't talk on the phone at work, answer it from the point of view when making a business call.) 2. How do you best learn about and interact with different cultures?